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Case

Studies

Explore how I’ve helped organisations navigate change, clarify decision-making, and deliver practical results. Each case study highlights the challenges faced, the approach taken, and the outcomes achieved, showing how strategy and execution come together in practice.

Client: 

UK-based real estate investment manager (project anonymised)

Context: 

The client was exploring the feasibility of establishing an in-house Property and Facilities Management capability and needed to rapidly articulate a credible, well-structured proposition for investor and fund manager discussions. The requirement was time-sensitive, with limited opportunity for lengthy discovery.

Scope 

A short, high-intensity engagement designed to support pitch preparation and strategic clarity, including:

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  • Clarifying the strategic rationale for an in-house PM/FM model

  • Outlining viable operating model options (in-house, outsourced, hybrid)

  • Defining a clear Target Operating Model concept

  • Developing a high-level implementation roadmap

  • Producing concise, investor-ready presentation materials

Approach

The work was delivered collaboratively with senior stakeholders, combining sector benchmarking, governance insight, and practical operating experience. The focus was on clarity, credibility, and pace - translating complex operational considerations into a compelling and accessible narrative suitable for external audiences.

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Outcome

The client was equipped with a clear, professional proposition that:

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  • Strengthened confidence in the in-house PM/FM strategy

  • Provided a structured and defensible operating model narrative

  • Supported high-quality investor and fund manager discussions

  • Created a clear foundation for potential subsequent delivery phases

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Key Value

Strategic clarity under time pressure, investor-ready outputs, and practical insight grounded in real-world property and facilities management delivery.

Client Testimonials

Bianca Tristao and Phil Walker – Managing Partners, Coleford Capital LLP

“Neil was a trusted partner on a time-critical piece of work. He brought clarity, structure, and calm to a complex brief, while working at pace and with strong commercial judgement. In a short timeframe, he helped us shape a clear and credible operating model narrative and delivered concise, investor-ready materials that were easy for senior stakeholders to stand behind.”

How We Can Work Together

Let’s work together to bring clarity, alignment and practical results to your organisation. Get in touch to discuss how I can support your board, leadership team or charity.

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