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Case

Studies

Explore how I’ve helped organisations navigate change, clarify decision-making, and deliver practical results. Each case study highlights the challenges faced, the approach taken, and the outcomes achieved, showing how strategy and execution come together in practice.

Client: 

UK-based real estate investment manager (project anonymised)

Context: 

The client was exploring the feasibility of establishing an in-house Property and Facilities Management capability and needed to rapidly articulate a credible, well-structured proposition for investor and fund manager discussions. The requirement was time-sensitive, with limited opportunity for lengthy discovery.

Scope 

A short, high-intensity engagement designed to support pitch preparation and strategic clarity, including:

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  • Clarifying the strategic rationale for an in-house PM/FM model

  • Outlining viable operating model options (in-house, outsourced, hybrid)

  • Defining a clear Target Operating Model concept

  • Developing a high-level implementation roadmap

  • Producing concise, investor-ready presentation materials

Approach

The work was delivered collaboratively with senior stakeholders, combining sector benchmarking, governance insight, and practical operating experience. The focus was on clarity, credibility, and pace - translating complex operational considerations into a compelling and accessible narrative suitable for external audiences.

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Outcome

The client was equipped with a clear, professional proposition that:

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  • Strengthened confidence in the in-house PM/FM strategy

  • Provided a structured and defensible operating model narrative

  • Supported high-quality investor and fund manager discussions

  • Created a clear foundation for potential subsequent delivery phases

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Key Value

Strategic clarity under time pressure, investor-ready outputs, and practical insight grounded in real-world property and facilities management delivery.

Client Testimonials

Bianca Tristao and Phil Walker – Managing Partners, Coleford Capital LLP

“Neil was a trusted partner on a time-critical piece of work. He brought clarity, structure, and calm to a complex brief, while working at pace and with strong commercial judgement. In a short timeframe, he helped us shape a clear and credible operating model narrative and delivered concise, investor-ready materials that were easy for senior stakeholders to stand behind.”

Client: 

Remit Consulting (associate engagement, multiple clients)

Context: 

Remit Consulting is an independent European management consultancy specialising in real estate. Across a range of client engagements - spanning pan-European investors, historic estates, and asset managers navigating operational change - the work involves providing expertise where clients require structured thinking, sector knowledge, and clear, actionable outputs.

Key Value

Practical sector knowledge across strategy, operating models, process and finance — applied consistently across complex, multi-stakeholder engagements to deliver clear recommendations

and board-ready outputs.

Scope 

Examples of recent work include:

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  • Pan-European market review: assessing service provider capability across nine markets to support rationalisation and procurement decisions

  • Operating model review: evaluating performance, risk exposure, and future operating model for a historic London estate, including board facilitation and transition planning

  • System optimisation: supporting a Yardi implementation through process mapping,mstakeholder workshops, and a structured improvement roadmap

Approach

Delivered collaboratively alongside Remit’s consulting team, each engagement combines sector

benchmarking, process insight, and practical operating experience with a calm, measured approach that produce clear, board ready recommendations.

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Outcome

Examples of outcomes delivered include:

 

  • Actionable procurement and partnership recommendations across nine European markets

  • A board-agreed Target Operating Model with defined transition plans for a family-owned estate

  • A prioritised improvement roadmap aligned to system configuration, process, and reporting needs

  • Consistent delivery of well-structured, credible outputs across varied client contexts

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How We Can Work Together

Let’s work together to bring clarity, alignment and practical results to your organisation. Get in touch to discuss how I can support your board, leadership team or charity.

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